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Speech & Telephony Services
Dialog and Call Flow Design
We offer dialog and application design services to assist our customers and partners in designing voice applications that sound natural and have advanced error handling and recovery.
What sets our dialog design apart is our tools and methodology. We have developed our own custom tools using Visual Studio .NET to assist in all aspects of dialog design including call flow, generation of pseudo-code in voice XML, simulation and generation of test plans. The main advantage of our tools is that dialog designers can simulate real life situations and make improvements to the user interface before the coding starts.
We offer our customers and partners the following services in support of delivering a successful voice solution:
Training in voice user interface design
Consulting on dialog design
Selection of voice talent
Voice recording, directing and processing
Grammar development
Usability studies and focus groups consumer research
Personal design
Studio production of voice personality
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