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City and Local Governments

We have developed several multi channel solutions to meet the needs the growing needs of City and local governments and their citizens. Some of these include; Mobile solutions for inspectors in the field; Web based permit application; Automatic email notification systems; Web based dashboard applications for inspectors and contractors; Desktop application for city personnel; Home owner permit applications .

Developed a mobile solution using Microsoft .NET technologies to meet the needs of field service personnel of a large city in south east United States . This project had several phases, they were: Understanding the specific needs of the inspections staff that belonged to different trades of work. Meeting with field service personnel and driving out to the field with them to study their daily activities. Architecture was based on open web service standards and XML. Using advanced GUI features and simple interfaces, field personnel can use the application with minimal effort. The application allows inspectors to sort their daily route and plan their work. Using pre-defined comments, inspectors have an error free and time saving mechanism to reject inspections. The software uses a store and forward mechanism that allows inspectors to work in both online and offline modes. Synchronization with the server is automatic or can be requested at anytime by the inspector. The software also uses encryption and 128 bit authentication for security.

Developed an Electronic permitting system for a large city in the south east USA . This permitting system allows contractors to obtain a permit for maintenance, alterations and repair with a few clicks of the mouse. This web based system integrates with the county for address validations; a financial gateway for processing credit cards and the in house financial system. Contractors can print their permit package in their offices using this system. It takes less than 60-90 seconds to obtain a permit using this system

Developed an email notification system for a large city in the south east USA that allows automatic emails to be sent out to customers. This system is integrated with the web, mobile and desktop application, thus providing a common gateway for the city to send out land management related emails. Emails content is customizable and is generated using XSL and XML technologies.

Developed web based tools for contractors to administer their accounts with the city. Also developed a web based dashboard that provides up to the minute information about projects that the contractors are working on with the city. Contractors can view graphically the current status of permits and inspections by just clicking on an address. They can also schedule, re-schedule inspections etc from this application.

One of the best ways to learn how Sages Networks can address your software requirements is to see how our customers benefit from using our products and solutions. Mobile Solutions City and Local Governments Speech and Telephony solutions
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