Manual Workflows Hindering Efficiency
Prior to adopting SagesGov, JEA’s development services department was heavily reliant on manual processes:
- Developers and contractors submitted hard copies of plans to the JEA mailroom.
- Submittals were physically picked up, logged, and routed to reviewers.
- Communication was fragmented, often handled via email or spreadsheets.
“People are surprised we’re fully remote now. Without SagesGov, that wouldn’t be possible.”
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